Privacy Policy

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect limited information, which may include personal information, when you use our services and when you contact us.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website or use the Services. Some of this information may be collected through cookies and similar technologies, as described in our Cookie Notice

We may automatically collect certain information when you visit, use, or navigate our website and the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes

2. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Current, our website does not recognize web browser “Do-Not-Track” requests. You may, however, disable certain tracking as discussed below (e.g., by disabling cookies).

3. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We use the information we collect from or about you to operate our website, the Services and to communicate with you.

Depending on how you interact with us, the information we collect from you may be used for the following purposes:

• Account Creation and Management: Your email address and password are used to create and manage your account on the Service.
• Security and Authentication: Your password is used to securely authenticate your identity when accessing the Service.
• Communication: Your email address may be used to send you important updates, such as password resets, security alerts, or changes to the Service.
• Internal Operations: Your email address, contact information and information collected automatically may be used for our internal operations and to help us improve our Services, including troubleshooting, data analysis, testing, research, and statistical and survey purposes.
• Compliance with Law: Your information may be used as needed to comply with applicable laws and regulations.
• Consent: We may otherwise process your information with our consent, as required under applicable law.

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: Where required by applicable law, including European and UK data protection laws, we have established a lawful basis for processing personal information.

As described above in Section 1 (What Information Do We Collect) and Section 2 (How Do We Process Your Information) we process personal information for various purposes. Certain laws that may apply to such processing may require us to establish a lawful basis for that processing. Our lawful bases for processing personal data include:

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• To comply with certain legal and regulatory requirements.
• To provide you with services or fulfill our contractual obligations.
• To protection your rights.
• With your consent.

5. HOW DO WE SHARE YOUR INFORMATION?

Depending on how you interact with us, we may share you information with following:

• Service Providers: We may share your personal information with vendors or service providers that we use to perform certain services, including technical, administrative and website hosting services. With respect to certain services, some service providers may have their own privacy policies that will apply to their use or disclosure of your information obtained through those services.
• Other Entities: We may share information with other entities in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect our rights or property or the rights or property of other clients or third parties; or (c) act on a good faith belief that such access or disclosure is necessary to protect our personal safety, or the safety of our providers, suppliers and licensors or other clients or third parties.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We may keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We maintain reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. YOUR RIGHTS AND CHOICES AND HOW TO EXERCISE THEM

In Short: Subject to certain local laws, you have certain rights to the personal information we hold about you.

• Generally, you have the right to: Access and Correction: You can access, update, or correct your password at any time by logging into your account settings.
• Account Deletion: If you wish to delete your account and all associated personal information, you can contact us at contact@axyo.ai, and we will process your request.
• Control Cookies and Tracking Technologies: As detailed in our Cookie Notice, you can control or modify the use of certain cookies on our website.
• Opt-Out of Certain Promotional Communications: We may contact you with special offers, promotional deals, newsletters, other marketing announcements regarding our company and service offerings. If you wish to opt-out any such promotional communications, please contact us at the information provided below in Section 11 (Contact Us) or select the “unsubscribe from email” located at the bottom of the email you received.

Depending on where you are located and applicable law, you may have the following rights in respect of the personal information that we hold:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete personal information.
• Deletion: In certain circumstances and subject to certain legal requirements, you can request that we delete personal data.
• Object to or Restrict Processing: In certain circumstances you can request to restrict our use of personal information and object to the processing of your personal information in certain circumstances, including where we process personal information for direct marketing purposes or where we have processed such data on the basis of our legitimate interests
• Portability: You can ask for a copy of your personal information to be provided to you, or to a third party, in a digital form.
• Withdraw Your Consent: Where applicable, you can withdraw any consent to processing that you provided at any time.
• Lodge a Complaint with a Data Protection Authority: You may have the right to lodge a complaint about the processing of your personal data with your local data protection authority.

You can exercise the rights by contacting us using the information in Section 11 (Contact Us). Please include “Data Protection Rights Request” in the subject line.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website or through the Service.

10. LINKS TO EXTERNAL WEBSITES

Our website may contain links to third party websites. Any access to and use of such third party websites is not governed by this Privacy Policy, but, instead, is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

11. TRANSFERS OF INFORMATION

We are located and operate in the United States and will process your personal information the United States. Additionally, we may transfer data to service providers for processing in the United States or other countries, as described in the Privacy Policy. The countries to which your personal information is transferred may not afford the same protections as the country your personal is transferred from. Where required by applicable law, we will seek to ensure appropriate safeguards are in place so that a similar degree of protection is afforded to your personal information in accordance with this Privacy Policy.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: contact@axyo.ai

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined.